Refund, Return & Exchange Policy

We want you to love what you purchase, but if something isn’t right do let us know. House Of Exotique is an artisanal & slow fashion brand wherein the product is made to order, hence we do not accept returns.

Incase of receipt of a defective product or wrong sizing, the customer care team at House Of Exotique would study the need for return or exchange.
Kindly write to us at info@houseofexotique.com for further assistance.

INTERNATIONAL RETURNS
We do not offer merchandise exchanges and/or returns on orders shipped internationally. In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, please reach out to us at info@houseofexotique.com within 24 hours of receiving the order.

No refunds, exchange or return on any customised or bespoke order.